Lemon Casino records safer-play controls.
Lemon Casino records safer-play controls.
Lemon Casino records safer-play controls including limits, session tools, time-outs and self-exclusion. Its recorded account controls also cover registration, account closure and duplicate-account restrictions. For the broader account context, Lemon Casino is the reference point for these recorded policies.
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The listed safer-play tools are deposit limits, loss limits, session time limits, cooling-off, self-exclusion and parental control tools.
- Deposit limits
- Loss limits
- Session time limits
- Cooling-off
- Self-exclusion
- Parental control tools
This table distinguishes the recorded time-out durations from the two sets of self-exclusion duration options. The self-exclusion cooling-off options are shown as self-exclusion periods, not as the separate generic cooling-off tool.
| Control | Recorded period |
|---|---|
| Time-out | 24 hours |
| Time-out | 7 days |
| Time-out | 1 month |
| Time-out | 3 months |
| Self-exclusion cooling-off option | 24 hours |
| Self-exclusion cooling-off option | 7 days |
| Self-exclusion cooling-off option | 1 month |
| Self-exclusion cooling-off option | 3 months |
| Self-exclusion duration | 1 year |
| Self-exclusion duration | 3 years |
| Self-exclusion duration | 5 years |
| Self-exclusion duration | 10 years |
| Self-exclusion duration | Lifetime |
The following table records how self-exclusion is requested, applied and ended. Its conditions include the account status, marketing treatment and scope of the exclusion.
| Characteristic | Recorded condition |
|---|---|
| Request method | Request must be sent from the registered email address |
| Activation | Immediate |
| Account status | Account is closed during self-exclusion |
| Marketing | Marketing opt-out applies |
| Cancellation | Self-exclusion cannot be cancelled or shortened |
| Brand scope | Applies across all brands |
| Gambling scope | Applies across all gambling verticals |
| Reactivation | Written request required after expiry |
| Duplicate account detection | Applies to self-excluded players |
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These organizations are listed in connection with responsible gambling information and support.
- GambleAware
- ChapterOne
- National Council on Problem Gambling
- GamblingTherapy
- Gamblers Anonymous
This table places the safer-play information alongside recorded account-use conditions. It includes the minimum age, account-closure terms and the details required at registration.
| Account characteristic | Recorded condition |
|---|---|
| Minimum age | 18+ only |
| Account closure | Player may close the account at any time, including by email to support@lemon.casino |
| Closure payout fee | 5% with a minimum of €10 per transaction if the account is closed before completing at least 1x turnover |
| Account limit | One account per person |
| Multiple accounts | Duplicate or multiple accounts are prohibited and may lead to account closure and blocked funds |
| Registration field | Email address |
| Registration field | Password |
| Registration field | Accurate personal information |
| Registration field | Currency selection |
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